Two Easy Ways to Pay
Pay online via our secure payment portal
Refund policy: If you have questions about your statement or payment, please email the Patient Accounts department at email@example.com, or call us at (509) 473-6003 or 1-(866) 257-3599.
Pay by Phone
Call (509) 473-6003 or 1-(866) 257-3599
We’re dedicated to improving the lives of each patient who walks through our doors. Our Patient Accounts team works directly with insurance companies and patients to handle billing issues and answer any other questions related to your account. If you have questions about your statement, please email the Patient Accounts department, or call us at (509) 473-6003 or 1-(866) 257-3599.
In keeping with our mission and core values, St. Luke's Rehabilitation Institute helps people meet their health needs regardless of their ability to pay. We are committed to working with our patients through any financial issues, and offer financial assistance to eligible patients who do not have the financial ability to pay for their medical bills. If you are having trouble paying for all or some of your health care, we encourage you to talk with a Financial Counselor or someone in our business office about how we can help you.
Patients are strongly encouraged to ask for financial help before receiving medical treatment. However, you can also apply at any time while receiving treatment and for a period of time following the receipt of your initial bill.
Financial Assistance Policy
Financial Assistance Application